Privacy Policy

Last updated: July 2026

Brand New Again Cleaning (“Brand New Again Cleaning,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website, request a quote, book a service, or interact with us through online forms, including Google Forms.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Fill out a contact form on our website
Request a cleaning quote
Submit information through Google Forms or other online forms
Communicate with us by phone, email, or other channels

The types of personal information we may collect include: First Name, Last Name, Phone Number, Email Address, Physical Address (service address), Home square footage, and specific cleaning needs.

We may also collect basic technical information automatically when you visit our website, such as your IP address, browser type, and pages visited, for the purpose of improving our website and services.

2. How We Use Your Information

We use the personal information we collect strictly for business purposes related to providing our cleaning services, including to:

Provide accurate cleaning quotes based on your home and service needs
Schedule, manage, and confirm cleaning appointments
Communicate with you about your bookings, changes, or questions
Respond to your inquiries and customer service requests
Send important updates related to your services
Improve our services, website, and customer experience

3. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information only in limited situations: with trusted service providers who help us operate our business, or when required by law to protect our rights or safety.

4. Data Security

We take reasonable and appropriate measures to help protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.

Contact Information

Brand New Again Cleaning

Email: Nicole@brandnewagaincleaning.com

Phone: 740-963-5370